One of my colleagues asked me why she was not able to create an alert for a batch job… Since I wrote a documentation on how to enable alerts some time ago I thought “this will be easy”… Ooooh I was wrong :-). When I looked in the environment the option was not even there:

After some research, looking into sysflighting and other settings I finally found a hint… Apparently there is a Configuration key called Event that controls wether alerts are visible or not. To fix this do the following:

1. Put the environment in Maintenance Mode
2. Go to System Administration – License configuration
3. Check “Event”
4. Disable Maintenance mode

Links:
https://community.dynamics.com/365/financeandoperations/f/765/t/283320