Problems with Event viewer messages for AX

Quite ofter when I look in the eventviewer I can see issues that the Event ID text does tell me anything other than it is not possible to show the message. I got this today at a customers that is running AX so I descided to find the solution. The error message I got looked like this:

SNAGHTMLa609812

I searched around a bit and found a solutin online… turns out we need to create a registry key pointing to the correct file containing the event text. This could be a exe or a dll file.

Below is a link to the information and the entire solution. The short description is this:

  1. Open regedit and go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application
  2. Create a new key called Microsoft Dynamics AX
  3. Create a String Value called EventMessageFile and add the following text:
    C:\Program Files (x86)\Microsoft Dynamics AX\60\\Client\Bin\Ax32.exe

Best Regards

/Johan

Link:

https://stoneridgesoftware.com/ax-event-log-message-the-description-for-event-id-from-source-microsoft-dynamics-ax-cannot-be-found/

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