Problems login in to Microsoft CRM

When you start Microsoft CRM you get the following error:

An error occurred loading Microsoft CRM functionality 
Try restarting Microsoft Outlook
Contact your system administrator if errors persist
CRM Menu is present but greyed out.

You get the following errors in the event viewer:

Event Type: Error 
Event Source: MSCRMAddin
Event Category: None
Event ID: 5990
Date:  4/30/2006
Time:  4:03:53 PM
User:  N/A
Computer: TIGER
An error occurred retrieving Microsoft CRM synchronization settings from the
server.  Restart Microsoft Outlook and try again. HR=0x80040220. Context=.
Function=CAddin::HrActivateAddin. Line=595.
Event Type: None 
Event Source: MSCRMTracing
Event Category: None
Event ID: 17157
Date:  4/30/2006
Time:  4:03:54 PM
User:  N/A
Computer: TIGER
CrmTrace was successfully loaded; Tracing Enabled:False, Reporting
Process:OUTLOOK, AppDomain:C:Program FilesMicrosoft OfficeOFFICE11.

The problem is that the user has been set for “Restricted user access
mode”. To fix this log into Microsoft CRM as a system admin, goto the users and edit the user that has the problem. Uncheck the checkbox “Restricted user access
mode” at the bottom of the screen.


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