Todays challenge comes from trying to troubleshoot printers om AX 2012.
Some of the printing flows are not that straight forward and might require printing from a service account. If you do not want to log in as that user to the UI or mabee you are not able to you can use PowerShell to do a test print from the account. This functionality is not available directly in Windows but I found a PS function that does this which I modified a bit (original links below).
This function uses WMIC to list all printers and then send a test print to the printer. You can also use it without modifying the $printername by adding the parameter -printername.
Function out-TestPage
{
Param(
[string]$printername = “\\printserver\printername”)
$Printers = Get-CimInstance -ClassName Win32_Printer
$Printer = $Printers | Where-Object Name -eq "$printername"
Invoke-CimMethod -MethodName printtestpage -InputObject ($printer)
Write-Host "Printing to $($printer).Name"
}To run this as the service account, simply launch PowerShell och Powershell ISE as the account and run the Function Block. Then call the function using out-TestPage -printername “[the name of your printer]”
Links
Use PowerShell to Send Test Page to a Printer – Scripting Blog (microsoft.com)
[SOLVED] Print Test Page from PS – Printers & Scanners – Spiceworks