Issues importing Data Package

In one of our environments we had an issue where we were not able to import a data package from a file. When trying the import it simply did not list the entities included in the package. So we tried the usual; restarting the DIXF service, Restarting the VM…. No luck.

Looking in the Event Viewer we found an error from the Microsoft Dynamics AX DIXF Service Runtime Provider:

Error In SSIS Execution

System.Exception: SYS105313 —> System.InvalidOperationException: The ‘Microsoft.ACE.OLEDB.12.0’ provider is not registered on the local machine. at System.Data.OleDb.OleDbServicesWrapper.GetDataSource(OleDbConnectionString constr, DataSourceWrapper& datasrcWrapper) at System.Data.OleDb.OleDbConnectionInternal..ctor(OleDbConnectionString constr, OleDbConnection connection) at System.Data.OleDb.OleDbConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningObject) at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup, DbConnectionOptions userOptions) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) at System.Data.ProviderBase.DbConnectionInternal.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) at System.Data.OleDb.OleDbConnection.Open() at Microsoft.Dynamics.AX.Framework.Tools.DMF.DriverHelper.DMFOdbcDriver.GetSheetNamesFromExcel(String sourceFileURL) — End of inner exception stack trace — at Microsoft.Dynamics.AX.Framework.Tools.DMF.DriverHelper.DMFOdbcDriver.GetSheetNamesFromExcel(String sourceFileURL) at Microsoft.Dynamics.AX.Framework.Tools.DMF.SSISHelperService.Service.ServiceHelper.GetSheetNamesFromExcel(String sourceFile)

I used a bit of Google-Fu and found that this is probably an issue with the Access Database engine. Since all Dynamics 365 FO VMs are deployed as ready-made VMs and we are not responsible for any installation the alternative to fixing this issue is to just redeploying the VM. In this case I tried to fix it. I downloaded this install file from Microsoft and ran a repair.

This solved the issue and re-registered the DLLs needed.