Problems login in to Microsoft CRM

When you start Microsoft CRM you get the following error:

An error occurred loading Microsoft CRM functionality 
Try restarting Microsoft Outlook
Contact your system administrator if errors persist
CRM Menu is present but greyed out.

You get the following errors in the event viewer:

Event Type: Error 
Event Source: MSCRMAddin
Event Category: None
Event ID: 5990
Date:  4/30/2006
Time:  4:03:53 PM
User:  N/A
Computer: TIGER
An error occurred retrieving Microsoft CRM synchronization settings from the
server.  Restart Microsoft Outlook and try again. HR=0x80040220. Context=.
Function=CAddin::HrActivateAddin. Line=595.
Event Type: None 
Event Source: MSCRMTracing
Event Category: None
Event ID: 17157
Date:  4/30/2006
Time:  4:03:54 PM
User:  N/A
Computer: TIGER
CrmTrace was successfully loaded; Tracing Enabled:False, Reporting
Process:OUTLOOK, AppDomain:C:Program FilesMicrosoft OfficeOFFICE11.

The problem is that the user has been set for “Restricted user access
mode”. To fix this log into Microsoft CRM as a system admin, goto the users and edit the user that has the problem. Uncheck the checkbox “Restricted user access
mode” at the bottom of the screen.


Wonderful Error running the Microsoft CRM Registration Wizard

When running the Microsoft CRM Registration Wizard you might bump into the following error:

“The wizard requires an Internet connection to complete registration. Activate your Internet connection if it is disabled. If you do not have an Internet connection, contact Microsoft Business Solutions Support at 1-800-456-0025 to complete registration.”

This happens even if you have internet connection.

There are 2 reasons for this:

  1. There may be incorrect information in the Registration wizard. A valid state/province must be provided in the State/Provice field on the Partner Company Information screen.
  2. Microsoft .NET 1.1 is not able to successfully autodetect proxies. You have to make sure a valid proxy client is installed and/or the settings in Microsoft IE indicates a valid proxy server.


Problem with Reporting Services in Swedish Microsoft CRM

I have just installed a Swedish Microsoft CRM Server for a customer and ran into a little problem… When we are trying to use the reports we get the following error:

   An unexpected error occurred in Report Processing. (rsInternalError). 
   Culture name ‘CultureName‘ is not supported. Parameter name: Name.

According to some articles this is supposed to be solved in Rollup 1 but that did not work for us. After talking to Microsoft I got an email with a hotfix called CRM3.0-KB917098-v2-Server-SVE.exe which I had to request from Microsoft.


Microsoft KB 924371

Reports in Microsoft CRM not working

I just set up a Microsoft CRM server for a customer. After one of our developers had set up the Biztalk connection (and changed some settings in IIS to work with his web service 🙁 ) the reports in MS CRM did not work anymore.

When I tried to connect directly to the ReportingServices virtual directory I got the message:

Unable to generate a temporary class (result=1). error CS2001: Source file ‘C:WINDOWSTEMP9a1mhqzb.0.cs’ could not be found error CS2008: No inputs specified

I tried to look at the permissions on C:WindowsTEMP but they seemed OK. Just for troubleshooting purposes I added Everyone Full Control to the folder.

The error message changed to:

“The report server is not responding. Verify that the report server is running and can be accessed from this computer.”

I checked the SQL Reporting Services Service but it was running. Then I got a tip on a MS SQL tool called RS Config Tool (rsconfigtool.exe) which is installed with MS SQL 2005. When I ran this gave me an error in “Web Services Identity” which ment that the ASP.NET services was not running as the correct user. It seemed the the developer had changed it to IWAM_Computername instead of NETWORK SERVICE.

To change this I went into IIS Manager under Application Pools. Righitclick on Default Application Pool and ReportServer, goto the tab Identity and change it to NETWORK SERVICE


Error CS2001 & CS2008
Change the account that ASP.NET runs under

Installation av Microsoft CRM Server 3.0

Installation av Microsoft CRM Server 3.0

(Detta är en editerad version av postningen den 22/5 2006)

Förutsättning: Microsoft CRM installeras i detta fall på samma server som Microsoft SQL. Allt installeras på en Windows Server 2003 SP2.

Installera IIS med följande komponenter:
 – WWW Publishing Service
 – SMTP Service

Installera SQL Server 2005 (Jag installerades SP0. Har inte kunna testa med SP1 och SP2.)
 – SQL Server Database Service
 – Reporting Services (kan installeras av CRM om du använder SQL 2000)
 – Windows Authentication Mode
 – Finnish Swedish

Skapa Användare mm i AD
 – Skapa OU Microsoft CRM
 – Skapa Användare CRMAdmin (Domain Admin under installationen)
 – CRM Mail – Vanligt konto med mailbox (Mailrouter till Exchange)
 – Skapa DNS Pekare CRM till servern
 – Verifiera Full-Text Searching i SQL Enterprise Manager
 – Starta Indexing Service och sätt automatisk
 – Starta SQL Agent och sätt automatisk

Installera Microsoft CRM som CRM Admin

CD Key finns på CDKit. om du inte hunnit få detta kan du använda en utvärderingsnyckel (se nedan). Denna kan bytas mot den riktiga nyckeln inom 90 dagar.

  Create New Website
 – Ange Exchange Server (endast vid mailintegration)
 – Koppla upp http://localhost:5555

Installera Microsoft CRM Rollup 1

Edit: Jag installerade SQL SP1 i efterhand och det verkar fungera

OBS Plocka inte bort den website som läggs upp av installation och ändra inte port OBS

Post Install Tasks

Microsoft CRM

Verifiera att AD grupperna (PrivUserGroup, SQL Access Group, Reporting Group och UserGroup) har skapats.

Lägg Microsoft CRM Service, IIS Service Account och SQL Server Service Account konton i “Pre-Windows 2000 Compatible” säkerhetsgruppen.

Registrera CRM installationen inom 30 dagar

Skapa ett nytt adminkonto i MS CRM. Kryssa i restricted access för detta konto. Kryssa ur Restricted access för CRMAdmin

Reporting Services

(Om CRM körs på samma server som MS SQL 2005) Byt Application Pool på den virtuella katalogen reports till Default Application Pool.

Kopiera mscrm.css, mscrmx.css, mscrmp.css, mscrmxp.css från wwwrootCRMReportsrsstyles på MSCRM Installationsskivan till c:ProgramFilesMicrosoftSQL ServerMSSQLReportingServicesReportServerstyles

Ändra rättigheter på ovanstående filer: Lägg till UserGroup Read

Verifiera Reporting Services genom att öppna Workplace, under My Work, klicka Reports och välj User Summary

Gå till Microsoft KB Artikel om Backup
Microsoft CRM Implementation Guide – Planning the Backup and Restoration of the Microsoft CRM System

Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
Update Rollup 1 for Microsoft Dynamics CRM 3.0 (KB922815)

Tidbits on MS CRM

Microsoft CRM 3.0: 90-Day Trial Versions

Microsoft CRM having problems going online after being offline.

If the client has the error trying to go ONLINE, change a registry key:

– Open Registry, go to HKLM | Software | Microsoft | MSCRM 
– Look for the RCOffline key
– Edit and type a value of 0
– Close registry
– Try to go offline, now it should work.

The key might be found at: HKCU/Software/Microsoft/MSCRMClient

Microsoft CRM 3.0 – Installationsnoteringar

Installation av Microsoft CRM Server 3.0

– Skapa kontor CRM Admin och CRM Mail
    CRM Admin – Domainadmin under installation
    CRM Mail – Vanligt konto med mailbox
– Skapa DNS Pekare CRM till servern

– Lägg till Message Queing och starta indexing service

– Installera IIS
    + SMTP Service
    + ASP.NET

– Starta installation
    Create New Website
    Ange Exchange Server
– Koppla upp http://localhost:5555

   OBS Plocka inte bort den website som läggs upp av installation och ändra inte port OBS

– Skapa installationspaket
    msiexec /a client.msi
    msiexec /a lightclient.msi
– Installera Mesaging routing service på Exchange

Krav på Klient
    .NET framework 1.1 SP1
    Outlook 2003 SP1
     Obs för laptop MDAC 2.8 !!!!